Shipping Information

HOW MUCH IS SHIPPING?

Once you’ve clicked through to secure checkout, you can enter your delivery address and continue to shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

HOW DO I CHECK MY ORDER STATUS?

You will receive a notification email when your order has been shipped or you can enter your order information on the Track Order page to see your order status.

Please note: It may take up to 48 hours for your package to show up in the forwarder’s tracking system. For international orders, tracking information is available until the package leaves its country of origin. After that, there is no further tracking.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

WHERE DO YOU SHIP FROM?

We ship from different warehouses & factories that located in United States, China, Hong Kong, Thailand and more. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

INTERNATIONAL BUYERS – WHAT ABOUT CUSTOMS? WILL I BE CHARGED FOR DUTIES OR CUSTOM WHEN MY PACKAGE ARRIVES IN MY COUNTRY?

Import duties, taxes and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be.